We flew out with Air France who were great, the staff were friendly and really lovely with Casper. We got priority boarding due to the toddler and in a particularly awful queue we were skipped to the front which definitely avoiding a major tantrum! There was a special kids meal which was brought out before the adult ones it included a hot pizza pocket type affair, a potato salad, biscuits and a mini Mars bar. Casper was asleep when it came out so I packed most of it away or later but the adult version was similar but with an orzo salad and an apple tart which was all very tasty and seemed fresh. We kept the buggy with us until the boarding gate when the staff took it to the hold for us, unfortunately they didn't return it at the transfer airport which was a bit of a nightmare as we had a wild toddler rampaging free around Charles De Galle airport for nearly 3 hours but that was really the only negative of the outward journey. I would happily fly with Air France again and recommend to anyone, but especially those with small children.
The return flight was with Alitalia who I wasn't as impressed with, Although they didn't really do anything wrong as such everything just seemed a bit less than Air France. The staff were professional but did not come across as very personable and didn't really engage with the toddler.Te food was particularly miserable, there was no child options so he had to have the same dry sandwiches as us - he didn't eat much that night (luckily I still had the Air France food in my bag, so they saved the day!). We took the buggy right up to the plane door and it was returned for the transfer- very handy with an over tired toddler and a long way to walk. The planes were also really rattly and noisy, fine for me as I am not a nervous flier but I can imagine it would be pretty unsettling if you were anxious. I would fly with them again if they were cheaper than other options but I wouldn't recommend them.
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